Betssen — Privacy Policy
This Privacy Policy explains how Betssen collects, uses, and safeguards personal data belonging to users accessing the platform from Saudi Arabia. It applies to all account holders and visitors interacting with the website.
Information We Collect
Betssen collects several categories of data to operate the platform and meet regulatory obligations. These include:
- Identity data: full name, date of birth, nationality, and government-issued identification submitted during KYC verification.
- Contact data: email address, phone number, and residential address.
- Payment data: details related to deposit and withdrawal methods, including transaction records, excluding full card numbers where not required for processing.
- Technical data: IP address, device identifiers, browser type, and operating system.
- Behavioural data: gameplay activity, session duration, and betting history used for account monitoring.
Some data is collected directly from the user during registration, while other data is generated automatically through platform interaction. KYC documentation is requested prior to withdrawal approval, in line with standard practice for licensed iGaming operators.
How We Use Your Information
Collected data serves defined operational purposes. Identity and KYC data are used to verify user age and identity, preventing underage access and identity fraud. Payment data supports transaction processing, reconciliation, and detection of suspicious financial activity. Technical and behavioural data are used to maintain platform security, detect automated abuse, and improve service stability.
Where consent has been obtained, contact data may be used to send account-related notifications or promotional communications; users may withdraw this consent at any time. Data is also processed to comply with anti-money laundering obligations and to respond to lawful requests from competent authorities. No personal data is used for purposes beyond those disclosed at the point of collection.
Data Protection and Security
Betssen applies technical and organisational measures consistent with standard practice among licensed gambling operators. Data transmitted between the user’s device and the platform is protected using SSL encryption, reducing the risk of interception during transmission. Access to stored personal data is restricted to authorised personnel with a defined operational need.
Payment information is processed through mechanisms designed to limit direct exposure of sensitive financial details. Account security is further supported through password requirements and monitoring for unusual login patterns. While no system guarantees absolute protection against unauthorised access, these measures are maintained to reduce risk and support ongoing data security across the platform.
Cookies
Betssen uses cookies to support platform functionality, session management, and analytics. The table below summarises the categories in use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Maintains login sessions and core site functionality | Session-based |
| Performance | Records site usage to identify technical issues | Up to 12 months |
| Preference | Stores language and display settings | Up to 12 months |
| Marketing | Tracks engagement with promotional content, where consent applies | Up to 12 months |
Users may adjust cookie settings through their browser configuration. Disabling essential cookies may affect the ability to log in or use certain platform features.
Your Rights
Users in Saudi Arabia are afforded rights under the Personal Data Protection Law (PDPL), overseen by the Saudi Data and Artificial Intelligence Authority (SDAIA). These rights include the ability to request access to personal data held by Betssen, request correction of inaccurate information, and request deletion of data where retention is no longer required for legal or operational purposes.
Users may also object to processing carried out for direct marketing purposes and may request clarification on how their data has been used. Requests are handled subject to verification of the requester’s identity, to prevent unauthorised disclosure. Certain data may be retained beyond a deletion request where required for regulatory, tax, or anti-fraud purposes.
Contact Information
Users seeking to exercise their data protection rights or raise a privacy-related query may do so through the account support channel available within the Betssen platform. Requests submitted through this channel are directed to the relevant internal team for review and response within a reasonable timeframe.